Human Touch Even Affects Online Sales

| September 10, 2009

A recent survey by Harris Interactive and IMShopping concluded that more than half of consumers make purchase decisions “at least sometimes” based on their abilitity to get help from another person.  Of those surveyed, 52% said they had decided NOT to make a purchase because they weren’t able to get any human interaction for assistance […]

Top 6 Reasons Why Websites Don’t Perform

| August 28, 2009

You’ve spent weeks, or months, to finally get your own website built and online.  Time goes by, your site gets a few visitors, you’ve even made it into the search engines, but you’re not seeing too much sales activity.  Is it worth it to keep paying the hosting bill?  You bet it is – it’s […]

Give Your Customers What They Want

| February 17, 2009

The decision on what type of content to place on a website is usually always made by people within the company.  While it is important for a company’s stakeholders to determine how much and what type of information to put out there for visitors to their website, it is even more important that they give […]