How Many Customers Do You Have?

| April 25, 2009

Do you know exactly how many customers you have?  If a customer comes in to pick up some work you’ve done for them, and they bring a friend who sees and buys an article from your customer waiting area, do you get any basic information from that person, or do you just take their money […]

Give Your Customers What They Want

| February 17, 2009

The decision on what type of content to place on a website is usually always made by people within the company.  While it is important for a company’s stakeholders to determine how much and what type of information to put out there for visitors to their website, it is even more important that they give […]